Common questions
Clear answers before you call
Whether you have an urgent plumbing problem or are planning a replacement, start here for answers about services, locations, emergency contact and what to have ready when you get in touch.
Services and locations
Find help for your home or business
The Plumbing Knight serves homes and businesses with Plumbing Repairs, Drain & Sewer Services, Water Heater Services, Backflow Services and Sump Pump Services. You can explore our plumbing services to find the work most relevant to your situation.
Based in West End, we serve Moore County, including Pinehurst, Southern Pines, Aberdeen, Whispering Pines, Carthage and Vass. You can check our service area before making an enquiry.
Urgent plumbing problems
Need emergency help? Call and press 2.
For emergency plumbing dispatch, call (910) 639-5555 and press 2. Emergency dispatch is available 24/7; use the phone rather than an online enquiry for an urgent problem.
Describe what is happening, where it is happening and whether water is actively leaking or backing up. Dispatch availability does not establish an arrival time, so ask about timing when you call.
Before you enquire
A few details make the conversation more useful
For a non-urgent enquiry, note the affected fixture or equipment, when the problem began and any changes you have noticed. If you are considering a replacement, Plumbing Materials & Options is a useful place to begin thinking about your choices.
When you contact The Plumbing Knight, explain whether you need a repair, a replacement or help deciding between options. Include your location and the questions you want to discuss so the conversation starts with your priorities.
A little more clarity
Good questions.
Straightforward answers.
What plumbing services does The Plumbing Knight offer?
Services include Emergency Plumbing Services, Bathroom Plumbing, Commercial Plumbing, Drain Cleaning, High Pressure Drain Cleaning, Main Sewer Line, Water Heaters, Tankless Water Heaters, Backflow Services and Sump Pumps.
Where does The Plumbing Knight work?
The Plumbing Knight serves West End and Moore County, North Carolina, including Pinehurst, Southern Pines, Aberdeen, Whispering Pines, Carthage and Vass.
How do I reach emergency plumbing dispatch?
Call (910) 639-5555 and press 2. Emergency plumbing dispatch is available 24/7. Ask about timing when you call; a specific arrival time is not promised.
Does 24/7 emergency dispatch mean the office is always open?
The 24/7 availability applies to emergency plumbing dispatch. For a routine enquiry, use the contact page or call to ask about office availability.
Do you work with both residential and commercial customers?
Yes. The Plumbing Knight provides plumbing services for homes and businesses in Moore County.
Is there a military discount?
Veterans and active-duty military receive a 10% discount, up to a maximum of $50. Invoices of $175 or less are excluded.
What should I include in a non-urgent enquiry?
Include your location, the fixture or equipment involved, what you have noticed and when the issue began. For a replacement enquiry, mention the existing equipment and any preferences or questions about the replacement.
How long has The Plumbing Knight served the area?
The Plumbing Knight is veteran-owned and has served the area since 1996.
Talk through the details
Discuss your next step.
Contact the team with the questions that matter to your situation.
Contact Us About Your Plumbing