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Website privacy

Privacy when you get in touch

This notice covers enquiries made through The Plumbing Knight website, with guidance on the information you share and how to raise a privacy question.

Enquiry details

Share what is relevant to your request

An enquiry may include your name, contact details and the information you choose to share about a plumbing concern. These details help The Plumbing Knight understand your request and communicate with you about it.

You can explore our plumbing services before sending a message to help describe the type of assistance you need.

Before you send

Leave sensitive information out

Keep your message focused on the plumbing issue and how you would like to be contacted. Do not include payment card details, passwords, identification numbers or other sensitive personal information in an enquiry.

If you include a photo, check that it does not reveal private documents, access codes or unrelated personal details.

Privacy questions

Ask about your enquiry information

For questions about information you have shared through this website, Contact The Plumbing Knight. You can also ask about correcting details you previously submitted.

Describe your question without resending sensitive information. Include enough context to identify the enquiry you are asking about.